Woolworths customers left reeling over major outage: ‘Absolutely disgusting’

Woolworths customers are frustrated after major technical issues disrupted online orders. The retail giant confirmed that home delivery orders were canceled and delayed due to a glitch on Sunday, August 11.

Hundreds of angry shoppers took to social media to voice their complaints, upset that their online orders were compromised without any explanation. 7NEWS.com.au understands the issue stemmed from a backend system for eCommerce that helps fulfill orders.

In a statement to 7NEWS.com.au, a Woolworths spokesperson apologized for the disruption, saying, “Yesterday morning we experienced a technical issue that affected a number of yesterday’s online orders.”