Forrester recommends IT leaders refrain from adopting the AI PC until 2025.

Forrester advises IT leaders to hold off on purchasing first-generation AI PCs in 2024 but to prepare for their adoption by 2025. The firm highlights that while AI PCs may not gain widespread traction in 2024 due to the lack of a “killer app” for average information workers, they anticipate a broader adoption trend in 2025 driven by factors like cost, security, privacy, and the impending end of Windows 10 support. Principal analyst Andrew Hewitt emphasizes that while user experience improvements are important, they rarely drive IT purchasing behavior. For organizations, Forrester suggests identifying personas that would benefit from AI PCs, particularly focusing on creatives, engineers, developers, and executives who can leverage dedicated neural processing units for tasks such as video/photo editing, music production, and presentations.

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